Privacy Policy

Who We Are

Elbasan Apartments is a private vacation rental located in Elbasan, Albania. Contact: Show email

What We Collect

When you submit a booking inquiry, we collect your email address and booking details (dates, number of guests, selected services). We do not collect payment information online — all payments are made in cash on arrival.

How We Use Your Data

Your email is used solely to communicate about your specific booking inquiry. We do not send marketing emails or newsletters. Returning guests may occasionally receive offers related to their previous stay.

Data Retention

Booking data is retained for the duration of the booking and a reasonable period thereafter for accounting purposes. Travel industry partner contacts are retained for the duration of the business relationship.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at Show email.

Third Parties

We use OpenAI to assist with multilingual communication. Booking inquiries may be processed through this service. We do not sell or share your data with third parties for marketing purposes.

Cookies

We use Google Analytics to understand site traffic. Google Analytics only loads after you have accepted cookies via the consent banner. If you decline or use a browser with tracking protection, Google Analytics will not load at all. You can also opt out via your browser settings.

We also use a strictly necessary security cookie that protects the booking process from automated abuse (for example, bulk fake bookings created by bots). This cookie is not used for tracking or marketing and does not require consent, as it is essential for the secure operation of the booking system.